Mobile Apps 2026 Fintech

Digital Wallet Onboarded 850K Users With 4.7★ App Rating

A multi-currency wallet with instant P2P transfers, hitting 850K users and PCI-DSS compliance day one.

Client: NovaWallet

850K
Users onboarded
3.2★ → 4.7★
Rating
78% → 96%
KYC completion
Digital Wallet Onboarded 850K Users With 4.7★ App Rating

The Challenge

NovaWallet's legacy wallet took nine screens to send money and failed KYC for 22% of applicants. App store ratings had sunk to 3.2 amid complaints about failed transfers.

Our Solution

We rebuilt the wallet in React Native with a three-tap transfer flow, biometric authentication and real-time FX across 11 currencies. Server-driven KYC with document pre-validation cut rejection rates, and a NestJS transaction layer with idempotency keys eliminated duplicate payments.

The Results

The new wallet onboarded 850K users in its first year with a 4.7★ rating across both stores. KYC completion rose from 78% to 96%, and day-30 retention reached 64%.

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