Driver App Cut Failed Deliveries by 43% for a 3PL
A rugged-first driver app with route optimization and proof-of-delivery, adopted by 6,500 drivers.
Client: HaulMate Logistics
The Challenge
HaulMate's 6,500 drivers fought a legacy app that drained batteries, lost scans offline and forced paper proof-of-delivery. Failed deliveries hit 11% and customer complaints followed.
Our Solution
We built a React Native driver app tuned for rugged Android devices with offline-first architecture, battery-optimized navigation and multi-stop route optimization. Camera-based proof of delivery with barcode scanning syncs automatically once connectivity returns.
The Results
Failed deliveries fell 43% and average stops per driver per day rose from 96 to 118. The app completed 99.98% scan sync and holds a 4.5★ internal rating.
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