Telehealth App Delivered 500K Consultations With 4.8★ Care
Video-first telehealth platform connecting patients to clinicians in under 4 minutes, 24/7.
Client: DocReach Health
The Challenge
DocReach's MVP video platform dropped 14% of calls and made patients wait 22 minutes for clinicians. Regulatory requirements for prescriptions and records were handled on paper.
Our Solution
We rebuilt the React Native app around WebRTC video with adaptive bitrate, smart triage routing and e-prescription integrated with pharmacy networks. Clinical notes auto-draft via ambient AI, and the platform maintains HIPAA and GDPR compliance with end-to-end encryption.
The Results
The app has facilitated 500K consultations with a median wait time of 3.8 minutes and a 4.8★ rating. Call drop rate fell below 0.5% and patient NPS hit 72.
Ready to be our next success story?
Get a free consultation and a tailored roadmap for your project.
Talk to an Expert