SaaS Dashboard That Cut Customer Onboarding Time by 72%
A real-time product analytics dashboard serving 4,000 B2B teams with sub-second queries over 9B events.
Client: PulseStack
The Challenge
PulseStack's legacy dashboard took 40 seconds to load weekly views and required SQL knowledge to answer basic questions. Trials churned before users ever saw value.
Our Solution
We built a Next.js analytics workspace with ClickHouse for sub-second aggregation over 9B events, plus natural-language querying backed by an LLM semantic layer. Guided onboarding dashboards auto-generate from each customer's first events, and reports share via secure links.
The Results
Onboarding time-to-value fell 72%, and trial-to-paid conversion rose from 9% to 21%. The dashboard now serves 4,000 teams at p95 query times under 900ms.
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